DRMS - Privacy Policy

This Software Product is owned by Dolphin Referral Management System, hereinafter referred to as “DRMS”. We at DRMS want to protect the personal information you give us. The purpose of this privacy statement is to inform you of our practices, regarding data collection, use, and disclosure of information that you may provide to this software product.

1. Information We Collect:

We collect the following categories of information when you use the Software Product:

2. Personal Information:

This includes information that can be used to identify you directly, such as your name, email address, phone number, date of birth, along with bank details and identity number details like PAN card and Aadhar card. We only collect information when you voluntarily provide to us, such as when you create an account or request a referral.

3. Usage Data:

We collect information about how you use the Software Product, such as the features you access, the searches you perform, and the patients you refer. This information is collected automatically by the Software Product and does not identify you personally.

4. Passive Information:

Various technologies and methods, like navigational data collection, can be used to passively collect certain information as you navigate the Software Product, that is the information that is obtained without your actively providing it. Internet Protocol (IP) addresses may be used on this Software Product. Because an IP address is usually dynamic (changing every time you connect to the Internet) rather than static (unique to a particular user’s computer), it is generally regarded as non-personally identifiable information. An IP address is a number that your Internet service provider assigns to your computer so you can access the Internet. Your IP address might be used by us to identify server issues.

5. Intellectual Copyright:

All the data that is displayed, transmitted, or carried on the dolphin referral management system Software Product is protected from infringement and other legal laws. Any form of content or data on this Software Product may not be altered, published, distributed, reposted, performed, displayed, or used for any other kind of commercial gain.

6. How Do We Use The Information Collected? :

With exception to the situations listed below, we may use your information to enhance the content of our Software Product, tailor it to your preferences, contact you with information if you have requested it, conduct research on user demographics, interests, and behavior, and provide you the most recent information for direct marketing when we believe you might in the goods and services of some affiliates or third parties.

7. Sharing Of Your Information:

We may share your information with the third party service providers:

8. Your Choice Of Information Sharing:

You have the following choices regarding your information preferences:

In case of any queries write to us at guestrelation@sriramakrishnahospital.com.

9. Data Security:

We take the best precautions to guard your personally identifiable information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction as it is transmitted from your computer or any other digital device to our Software Product. That being said, no data transmission over the internet can be completely secure. Therefore, even though we work hard, to protect your personal information, you transmit information to us online at your own risk. We will make every effort to secure your transmission on our systems as soon as we receive it.

10. Terms of Information Storage:

Records of conversations, including messages made and received for orders, inquiries, feedback, and other reasons, may be retained by DRMS in order to provide services in an effective and efficient manner. All records are considered confidential, though. Therefore, unless mandated by law, will not be disclosed to any third party.

11. Changes to this Privacy Policy:

We may update this Privacy Policy periodically as required. We encourage you to review it to stay informed about how we are protecting your information.

12. Contact Us:

Please use the contact information listed in the page footer to get in touch with us if you have any queries, suggestions, or worries concerning this privacy statement or the information practices of this Software Product.

Please contact us at +91-8754787597 or write us at guestrelation@sriramakrishnahospital.com